At First Action Credit, we're committed to providing services that will simplify our customer's everyday financial needs. We believe in building genuine relationships with a handshake, providing positive experiences at every touch point from in-person to our digital channels, and backing our customers information and financial records with the highest level of security. You’ll find knowledgeable associates ready to serve with accuracy and a smile time and time again. And we proudly care for cities, large and small in the communities we serve.
First Action Credit received its Universal Banking License in 2009 and soon commenced providing specialized retail banking services. With its highly skilled professional staff who emphasize the delivery of efficient and excellent customer services, First Action Credit Limited continues to provide a broad range of banking and financial solutions to large corporations, small and medium-sized enterprises, public sector institutions and retail customers accross the country.
To be amongst the top banks in the country, based on all key performance indicators: deposits, fees,
quality of loan book, cost to income ratio, and anchored on our
customers
The Bank’s vision is to be a leading financial providing group creating sustainable value for our customers and all stakeholders.
Our value defines who we are as a Bank. We are well known in the following core areas:
We make sound decisions based on risk, local market knowledge, opportunity and timing
We are committed to deliver our products and services within sound financial and ethical practices
We provide effective solutions for managing our customers’ banking needs. We serve our customers with professionalism.